Black Dragon Forge: Price Increase Letter
Dear Valued Clients,
We, at Black Dragon Forge, want to express our utmost gratitude for your unwavering support and trust in our products and services over the years.
We have always taken pride in delivering the highest quality products at reasonable prices, striving to meet and exceed your expectations. For the past 5 years, we have absorbed rising costs, ensuring that our pricing remained unchanged to offer you consistency and reliability.
However, with a heavy heart, we must address the challenges we currently face. The market has presented us with mounting obstacles, including increased production costs, soaring raw material prices, and inflationary pressures that we can no longer bear without making adjustments.
After careful consideration and evaluation, we have arrived at a difficult decision. In order to continue providing you with the exceptional level of service and product excellence that defines Black Dragon Forge, we find it necessary to adjust our pricing structure.
Effective from 1st August 2023, we will be implementing a price increase of 12% on all our products and services. We assure you that this decision was not taken lightly, and we have worked hard to keep the increase as reasonable as possible while ensuring the sustainability of our operations.
We understand that a price adjustment may raise concerns, and we want to assure you that we remain committed to delivering exceptional value. The additional revenue generated from this increase will be reinvested into maintaining the quality standards you have come to associate with Black Dragon Forge. We will also use it to further enhance our production processes and explore new opportunities for innovation.
We value your partnership and trust, and we want to continue building a lasting relationship with you. If you have any questions or would like further clarification regarding the price adjustment, please do not hesitate to reach out to our dedicated customer support team.
At Black Dragon Forge, we are dedicated to upholding our legacy of craftsmanship and providing you with products that stand the test of time. Your satisfaction and happiness remain at the core of our mission.
Thank you for your understanding and unwavering support. We look forward to continuing this journey together and creating a future that is both prosperous and fulfilling for all of us.
Neels van den Berg
Black Dragon Forge
Cell: +27 (0)83 451 3105
Frequently Asked Questions (FAQs)Q1. Why is there a price increase?
The price increase is a result of mounting challenges in the market, including rising production costs and inflationary pressures.
Q2. How much is the price increase?
The price increase is set at 12% and will be effective from 1st August 2023.
Q3. Will the quality of your products remain the same?
Yes, we are committed to maintaining the highest quality standards and ensuring that our products continue to meet and exceed your expectations.
Q4. Can I still place orders at the current prices before the increase takes effect?
Yes, you can place orders at the current prices before 1st August 2023 to avail of the existing rates.
Q5. Will there be any additional benefits or improvements with the price increase?
Yes, the additional revenue generated from the price increase will be reinvested to enhance our production processes and explore new opportunities for innovation.